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Our goal is to build strong relationships with the clients we do business with and what better way to do so than to provide training and support, working alongside our clients helping them improve customer retention, satisfaction and bottom-line profitability. 

Our "Make People Grow" programme is an excellent example of the support we provide, designed to train, develop and support our dealer clients to improve their knowledge, expertise and ensure better customer outcomes for our policy-holders.

Provident is setting the standard for dealership F&I training and support, with formal 2 day training seminars being held every 2 months in Auckland and Christchurch. Provident's in-house workshops are also an important element of on-going support and further help to up-skill dealership staff, reinforcing the value and process of effective turnover, providing effective sales methods to introduce finance and insurance products, dealing with customer concerns and ensure finance and insurance products are being sold responsibly and ethically, in line with the requirements of the Responsible Lending Code and the Responsible Credit Related Insurance Code.

Our approach to providing training and support to our dealer clients is practical, proven and results-focussed. Testimontials from dealers throughout the country attest to the success of Provident's dealer development programmes and any business, large or small, can benefit from our training and support.

Call Steve Owens now on 021-947752 and let us show you how we can help "make people grow".